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Anonymous
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News about O2’s Home Broadband and Home Phone Service

[ Edited ]

Hi everyone,

We have reached agreement with Sky for them to acquire our consumer Home Broadband and Home Phone business.

 

For more information on what this means, read more here: http://o2lin.kr/Z1CRJT


If you’d like to read our press release, it’s here: http://o2lin.kr/Z1zF10

O2 Social Media Team

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Posts: 16,437
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Registered: ‎13-08-2008

Re: News about O2’s Home Broadband and Home Phone Service

Watch those that hate sky to be leaving in thier droves.

iPhone 11 Pro 256gb on unlimited data
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My first mobile was in 1995 a CM-R111 from sony on Cellnet.
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Anonymous
Posts: 0

Re: News about O2’s Home Broadband and Home Phone Service

12 months free line rental from retentions last I heard - I guess most of them will stay Smiley Wink

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Level 68: Extraordinaire
Posts: 15,774
Registered: ‎31-03-2010

Re: News about O2’s Home Broadband and Home Phone Service

I've been on Sky broadband and phone for many years. The service is generally pretty good. I did have a problem a couple of years ago when they switched me over to their own lines in the exchange, but it was eventually sorted out and I got loads of freebies for the inconvenience they had caused.

I DO NOT WORK FOR O2



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Anonymous
Posts: 0

Re: News about O2’s Home Broadband and Home Phone Service

[ Edited ]

I have a discount on my monthly broadband bill because i have an 02 mobile linked to it which i regularly top up.

 

Does this move mean i will lose my discount?

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Anonymous
Posts: 0

Re: News about O2’s Home Broadband and Home Phone Service

[ Edited ]

Oh  no! Not again. I went through all this when Tiscali was taken over by TalkTalk. What happened? A jump in price & a capped service (previously unlimited). This is why I joined o2 in the first place.

I am on a BT landline, does this mean I will have to change to a Sky landline? Do we lose the £5 o2 mobile discount? More importantly my o2 email space is being reduced to 20 meg from 1024 meg! As my o2 email account is my main account for all my contacts & businesses I deal with, this means I have got to go all through the procedure of changing my email address with everybody. Not an easy job by far! IF IT AIN'T BROKE, DON'T FIX IT! All this because of stupid 4G, what's so special about that anyway? 

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Former Staff
Posts: 11,573
Registered: ‎13-08-2012

Re: News about O2’s Home Broadband and Home Phone Service

Hi Leviathan,

 

Once the proposed deal completes, there will be no material change to a customer’s broadband service and no fundamental contract change.

 

Cheers

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Posts: 108,231
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Registered: ‎04-04-2012

Re: News about O2’s Home Broadband and Home Phone Service


@Anonymous wrote:

As my o2 email account is my main account for all my contacts & businesses I deal with, this means I have got to go all through the procedure of changing my email address with everybody. 


@Your email address should carry over, I'm still using an old @ntlworld.com email that was taken over by Virgin years ago.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 16,437
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Registered: ‎13-08-2008

Re: News about O2’s Home Broadband and Home Phone Service

on the linked page in the op the email will revert to a basic 20mb free o2 webmail when the swap happens a few questions are answered there http://www.o2.co.uk/broadband/broadbandchanges

iPhone 11 Pro 256gb on unlimited data
iPad Pro 11” 2018 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Posts: 16,437
Topics: 296
Kudos: 1,855
Ideas: 6
Registered: ‎13-08-2008

Re: News about O2’s Home Broadband and Home Phone Service

@buseng12

 

Why not setup a gmail account and use that to collect the o2 mail until all your contacts have the new email address etc

 

You should be able to get it all transfered over before the downgrade of mail box size.

iPhone 11 Pro 256gb on unlimited data
iPad Pro 11” 2018 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services