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New Community homepage is live! :)

Martin-O2
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Hi everyone,

 

I'm sure you've noticed if you've visited before, that our forum is looking a bit different today. We've been working hard for the past several months on making changes to the community homepage, and finally went live with the new version this morning! Smiley Happy

 

We have been listening to your feedback from our discussions around what you like or don’t like on the homepage, passing it on to the designers and developers, along with ideas that you’ve come up with, and tried to get as much as possible included. A BIG thank you to everyone who have provided your views over the years. hugging

 

The update has brought several changes to the layout and to the different features of the page:

 

Welcome and search

  • FAQs are linked from the top underneath the search bar, for quick look at the most-asked questions.
  • If you're logged in, you have quick access to your latest posts right on the homepage. If you're logged out, you will see instead a login box and quick general information about what the community is about.
  • Underneath that you have 3 quick links to help you get started: 1) info topic on what's the community about and how to get help, 2) topic listing all the different forum boards, and 3) the how-to guides board.

Notification Feed

A new feature on the right side of your avatar, next to your "My Settings", "Messages" (PMs) and "Unread posts" links when you are signed in. You can see a list of recent activity here related to topics you've participated in, e.g. if someone has given you a Kudos, replied to your posts, or @-mentioned you on the forum.

Notifications.png

 

Community Topics and contributors

  • See what everyone’s been chatting about with top and latest discussions.
  • You can also help with unanswered questions or ask your own.
  • You can see a list of current top contributors on the right Smiley Happy

Most Popular Searches

  • See the popular searches that others have made on the community to help you with your query

Latest News

  • 3 latest topics that we've wanted to highlight!

Popular Topics

  • Especially helpful for those looking for help: you'll see 2 most-used community how-to guides, with related Solved topics underneath.

Activity

  • Some stats about the community where you can see number of active members and click into member search, number of members online (if they've set themselves visible in their settings) with a link to view all, total posts and questions solved.

 

 

We know that big changes can be annoying and even stressful to users if the old layout has been there for long (we had the previous look since 2014!!), and some of the abovementioned elements are both new and different from what we've had before. Now that the changes are live, we will be testing and monitoring over time to see how the page performs.

 

We'd love to hear your feedback:

We'd love to hear what you think of this new change. Do you like the design and feel of the homepage and its new sections? Do you think it's an improvement to the old design? What is your initial feeling around navigating the forum, finding and replying to topics, etc? 

Also, since we've just gone live today, don't hesitate to alert us if you see something that's not quite right. We've done a lot of testing but there can always be some lingering bugs or issues that we might have missed. 

 

Your continued feedback will be much appreciated as always to help us plan for future improvements. hugging

 

Cheers,

The Community Team

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Glory1
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@EmilieT I've just noticed something odd about my signature and checked what I put in settings. In settings it reads "currently using Samsung Galaxy S10 Plus" but when I post for some reason "Galaxy" has been cut out so it reads "cureently using Samsung S10 Plus". 

 

Surely it can't be a problem on the number of words in my signature as other members have far longer signatures than mine. Not a major issue, I appreciate, but I am curious as to why a word has been cut out.

Lover of all things Samsung. Currently using Samsung Galaxy S10 Plus 128gb


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Anonymous
Not applicable

@Glory1 wrote:

@EmilieT I've just noticed something odd about my signature and checked what I put in settings. In settings it reads "currently using Samsung Galaxy S10 Plus" but when I post for some reason "Galaxy" has been cut out so it reads "cureently using Samsung S10 Plus". 

 

Surely it can't be a problem on the number of words in my signature as other members have far longer signatures than mine. Not a major issue, I appreciate, but I am curious as to why a word has been cut out.


@Glory1 @I can also see part of your signature is cut out

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MI5
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@Glory1 wrote:

@EmilieT I've just noticed something odd about my signature and checked what I put in settings. In settings it reads "currently using Samsung Galaxy S10 Plus" but when I post for some reason "Galaxy" has been cut out so it reads "cureently using Samsung S10 Plus". 

 

Surely it can't be a problem on the number of words in my signature as other members have far longer signatures than mine. Not a major issue, I appreciate, but I am curious as to why a word has been cut out.


Your mobile sig says "Samsung Galaxy" but your full sig has it missing.

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Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 203 of 257
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EmilieT
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@MI5 @Glory1 I just checked on my phone and in both mobile and full view the signature isn't cut - is this browser specific again, or can you post a screenshot/more info so I can look into it? Also have you seen this in anyone else's signature or is this only for yours @Glory1?

 

Sorry for all the questions, I just wanna get a good grasp on where the error is occuring slight_smile

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Glory1
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@EmilieT thanks to @MI5 I immediately realised what the problem was. It was my own fault. I left "Galaxy" out of my full signature though I have it in my mobile signature.

 

I rectified my 'mistake' and the signatures should now match. What can I say, silly oversight on my part, which @MI5's sharp eyes spotted.

Lover of all things Samsung. Currently using Samsung Galaxy S10 Plus 128gb


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MI5
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All looks good now @Glory1 thumbsup

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Glory1
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Thanks @MI5; you quickly spotted what I should have. Thanks for that, much appreciated.

Lover of all things Samsung. Currently using Samsung Galaxy S10 Plus 128gb


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EmilieT
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Nice one @Glory1 & @MI5 smiling

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Glory1
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Now I'm getting something really weird happening when I enter the forum through an email notification. It starts off with current posts from 21st May and then I'm suddenly reading posts from March and April. It does it for every post I read. It's driving me nuts.

 

Is it the forum or is it my browser? I'm using the same browser I always use, and until today I've had no problems. 

 

I've cleared the cache, restarted my phone several times but it keeps happening. Is it me, or is there a new problem on the forum?

Lover of all things Samsung. Currently using Samsung Galaxy S10 Plus 128gb


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jonsie
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