- 7881 Posts
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Hey everyone! How is your Thursday going?
If you noticed a few changes to the Community today, don't worry, it's not your imagination. We're really pleased to officially announce an updated version of our O2 Community Home page! 
Many of you have provided valuable feedback about the home page over the past few months and we wanted to say a big thank you! 
We have made sure to include as much of it as possible in this version and continue working towards future improvements. Here a short list of changes!
- The Knowledge Base, which sounded a little too technical, is now called Content created by our Community with its How to Guides and Reviews boards.
- We have separated Pay Monthly and Pay as You Go boards as per your wishes for clarity when helping with related member queries.
- O2 Home is no longer at the top of the page (it will be archived anyway later since the service is closing), instead, we have a link to the News board and to the make a new post page at the top.
- Additionally, you can see a carousel at the top where we can now better highlight interesting info, discussions, member-created guides or device reviews.
- We have also made some improvements to the mobile experience in general, for example, you should now be able to edit your own posts in the mobile view.
Please note also that the Ideas section has now been archived which was also something that was asked about. Thank you very much everyone who posted an idea or voted for one, it's much appreciated!
Please do continue posting and discussing your ideas and feedback in the Feedback board. We do love to hear all you have to say and we make sure all your feedback is shared with O2. 
Let us know what you think of these changes, and as always, keep your feedback coming.
----- Things noticed so far ----- UPDATES
Things that don’t work as expected:
- Mobile view: “Add comment” button in each post on mobile only adds a comment technically to the first post in the thread. This makes it impossible to quote a specific reply.
- Full view on mobile: need to press the emojis several times to be able to add to post. WORK IN PROGRESS
- "Users Online" isn't working. There's no clickable link to see who is online and if you hover over the images they are all N/A. Link to "view all" is missing. WORK IN PROGRESS
- Error when trying to access My O2 on Firefox: "The page isn't redirecting properly"
- Delays noticed in the Latest Topics section
Missing functionality:
- Mobile view: Access to emojis is only possible in edit mode. WORK IN PROGRESS
- Mobile view: Cannot add photos. FIXED
Improvements:
- Wording at the top of the page: lack of clear info that the community is not Customer Service.
- Make full view default on mobile, as it seems to be more user-friendly and include more options.
- Edit button should be visible only when the editing window is still open. FIXED
- Latest Topics section taking a lot of space on home page.
- 40059 Posts
- 245 Topics
- 1799 Solutions
Pale green for solved posts, nice touch. 
- 40059 Posts
- 245 Topics
- 1799 Solutions
On mobile view, access to emojis only when in edit, unless you know the runes to type for each one, though. 
- 40059 Posts
- 245 Topics
- 1799 Solutions
And Quote in Edit only brings back the text of the header post, not the Comment that might be the focus of the response...
- 40059 Posts
- 245 Topics
- 1799 Solutions
@pgn wrote:
And Quote in Edit only brings back the text of the header post, not the Comment that might be the focus of the response...
Like this, done on a mobile, but in the Full view.
- 40059 Posts
- 245 Topics
- 1799 Solutions
@Cleoriff wrote:
@pgn wrote:
Access to emojis only when in edit, unless you know the runes to type for each one, though.Well you will have to use a PC as my emoji's are always showing @pgn
Even when I edit (like just now) ...
I edited my earlier comment to make clear I was using a mobile, thanks, @Cleoriff
Full view shows Quick Reply and Reply buttons, Mobile view "Add Comment" simply drops you to the empty box to type into, which is why Quote in subsequent Edit pulls in the parent, topmost message.
Workable, but still means you are fishing for Full more often than not.
@Anonymous I have not checked on @MI5's pet hate, where the reply Subject gets replaced by the first line of text in the text you type...
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- 40059 Posts
- 245 Topics
- 1799 Solutions
Ah... How about Hiding the Edit button in Mobile View when the grace period for editing a post has expired...? :d
- 40059 Posts
- 245 Topics
- 1799 Solutions
@pgn wrote:Ah... How about Hiding the Edit button in Mobile View when the grace period for editing a post has expired...? :d
Whoa!
Oops. When I try to edit a message submitted in Full View, I got told to go away, and was within my allotted 90mon (?) edit time window - error text below:
- 1192 Posts
- 17 Topics
- 18 Solutions
Let us check this last one @pgn!
About ...
@pgn wrote:
And Quote in Edit only brings back the text of the header post, not the Comment that might be the focus of the response...
Can you re-check? Works for us 
Is it possible that, as @Marjo say, the “Add comment” button in each post on mobile only adds a comment technically to the first post in the thread? 
