04-05-2018 11:59 - edited 20-12-2018 15:35
04-05-2018 11:59 - edited 20-12-2018 15:35
Hey everybody,
With our previous commitment to rolling out 4G in more-and-more locations, coupled with our recent spectrum acquisition and rapid roll-out of it, we're going to use this thread to announce new locations where 4G has gone live so you can keep up-to-date on the latest roll-out news. We'll update this thread each week (usually Fridays) with new location announcements.
This weeks announcement?
Rollout continues throughout December, though no locations have been announced on Social Media. We'll look to start these up again in early 2019.
Previous announcements
December
November
October
September
August
July
June
May
April
March
February
January
Other locations: As we have over 17,000 locations across the UK with 4G coverage, it's not feasible to list them all in this thread. We've included new locations we've 'switched on' since the start of 2018, and will update this list weekly.
Coverage: If you'd like to check coverage levels in other locations not mentioned in this thread, you can use our coverage checker here. If you're in a location that doesn't yet have 4G, we are bringing 4G to more and more locations - so we hope you'll see the benefit of our network & spectrum investments in the near future.
Network issues: Unfortunately unforeseen faults and issues can happen, but when they do, our network teams look to resolve these as a priority for our customers. If you're experiencing issues where you normally have good coverage and signal, you can check service status updates here. You can also check out our self help guide here which may help resolve your issue, and we have a video here that may help you resolve any issues you may have.
on 08-10-2018 23:11
on 09-10-2018 07:10
on 09-10-2018 07:10
Have you reported it via the My Network app?
https://www.o2.co.uk/apps/my-network
Veritas Numquam Perit
on 09-10-2018 08:38
on 09-10-2018 18:27
Unfortunately mast outages can cover a wide range of (often complex) scenarios. Although if you still have 2 bars showing then that's not bad so long as you can make/receive calls and texts, unfortunately if the data is slow due to you being on a neighbouring (and now more busy) mast, it's a frustration that has to be bourne until your local mast is up and running again.
on 09-10-2018 21:12
on 09-10-2018 23:47
on 09-10-2018 23:47
on 10-10-2018 10:38
on 24-10-2018 09:18
on 24-10-2018 09:18
Hi all,
I wanted to apologise for the lack of updates on this thread over the last few weeks - it's a pro & con, but I've been getting kept busy with other things. I'm making a promise now though i'll be aiming to to get the original post fully up-to-date by the end of this week, if not today.
PS. To clarify, our network team have still been rolling 4G out to new locations each and every week, it's just my updates here that have slacked off a little... My apologies... Bad Chris! BAD!!!
on 24-10-2018 09:25
on 24-10-2018 09:25
@Chris_K wrote:Hi all,
I wanted to apologise for the lack of updates on this thread over the last few weeks - it's a pro & con, but I've been getting kept busy with other things. I'm making a promise now though i'll be aiming to to get the original post fully up-to-date by the end of this week, if not today.
PS. To clarify, our network team have still been rolling 4G out to new locations each and every week, it's just my updates here that have slacked off a little... My apologies... Bad Chris! BAD!!!
@Chris_K wrote:Hi all,
I wanted to apologise for the lack of updates on this thread over the last few weeks - it's a pro & con, but I've been getting kept busy with other things. I'm making a promise now though i'll be aiming to to get the original post fully up-to-date by the end of this week, if not today.
PS. To clarify, our network team have still been rolling 4G out to new locations each and every week, it's just my updates here that have slacked off a little... My apologies... Bad Chris! BAD!!!
Thanks @Chris_K
We had another query about WiFi calling on O2 devices bought from CPW. I tagged you into that thread as well https://community.o2.co.uk/t5/Business-Customers/WIFI-Calling/m-p/1163263#M1078
Veritas Numquam Perit
on 24-10-2018 09:48
on 24-10-2018 09:48
Unfortunately I'm not getting any email notifications that I've been tagged into anything, so I've a feeling I may have missed a lot of threads I've been tagged in lately.
@EmilieT is looking into it for me
I'll have a look at that thread now though