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Former Staff
Posts: 1,192
Registered: ‎01-02-2017

Let me introduce myself...

Hi all!


I am Mercedes, joining the community from today.  As Toby announced last week, he’s leaving us soon and I will be your new Head of Community!


I'm really excited to join this great community and I will do my best to ensure a smooth transition so you don’t miss him too much Smiley Wink


Don’t worry, we’ll keep doing as we always have and I’ll be bringing some new ideas too that I’m sure we’ll talk about soon. I’m sure that together we will make this place bigger and better!



About myself….


  • Apple fan - I own a lovely iPhone 6 Plus > but should I get a diferent one?
  • Hardcore console gamer (I'm ashamed to say how many I own) > Is anyone playing something good right now??
  • Avid science fiction reader > any new books you can recommend?
  • And yes, I still don't know what I want to be when I grow up > Any ideas welcome!



If you have any questions, suggestions or just want to have a chat, please don't hesitate to contact me. I’m here for you Smiley Happy)


Looking forward to getting to know you all better. Tell me about yourself!



Get involved! If a post answers your question, please mark it as an "Accepted Solution”.If you are new to the community, please read How to use the community
Posts: 112,377
Topics: 565
Registered: ‎04-04-2012

Re: Let me introduce myself...


I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Level 38: Lively
Posts: 2,036
Registered: ‎04-04-2012

Re: Let me introduce myself...

Welcome to the big blue madhouse... Smiley Happy
Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

We are all customers and dont have access to any o2 accounts
Posts: 95,741
Topics: 756
Registered: ‎14-01-2013

Re: Let me introduce myself...

Hi @MercedesS

Welcome to the madhouse. Welcome

An old saying here..."if you can't beat them...you have to join them" LOL

*The Game Is On*

Level 19: Quirky
Posts: 418
Registered: ‎08-09-2016

Re: Let me introduce myself...

Hi @MercedesS, welcome to the mad house, and congrats on the new job too! Smiley Happy



I work for O2, however any advice or opinion given in this community should be considered my own and not necessarily representative of Telefónica UK Limited.
Level 48: Jubilant         
Posts: 6,508
Registered: ‎26-03-2014

Re: Let me introduce myself...

Congrats on joining the club and welcome to the madhouse!

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

Posts: 13,400
Topics: 83
Registered: ‎14-01-2014

Re: Let me introduce myself...

So.... When do we change the forum name to "ex PlayStation community"? That's 3 of 3

Posts: 13,400
Topics: 83
Registered: ‎14-01-2014

Re: Let me introduce myself...

Congrats btw,

Community Manager
Posts: 7,395
Registered: ‎18-02-2016

Re: Let me introduce myself...

Welcome on board @MercedesS It's great to have you on the team Smiley Happy

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? See if the My O2 how-to guide will help

If you'd like to take part, why not register? Smiley Happy

Posts: 13,400
Topics: 83
Registered: ‎14-01-2014

Re: Let me introduce myself...