04-07-2012 12:49 - edited 14-01-2013 10:18
04-07-2012 12:49 - edited 14-01-2013 10:18
Hi all,
First of all, welcome to the community! If you want to get help, please post a new thread in the devices or products & services forums. However, if you would like to introduce yourself, this thread is the perfect place for it. I'll kick it off, just to get the ball rolling.
So as you can see, my name is Leonard and I've joined the O2 team in June to take care of the community. I'd love to hear a bit more about you, so please let us know who you are
If you have any questions about the forum, suggestions or just want to have chat, please don't hesitate to give me a shout.
Hope to speak soon!
Leonard
on 13-10-2012 02:47
on 13-10-2012 02:47
@Anonymous wrote:
Toby, I posted my introduce yourself this afternoon and I have not heard a reply. This is not good enough!!!!!!
you serious?? really??
on 13-10-2012 03:15
@Anonymous wrote:
Toby, I posted my introduce yourself this afternoon and I have not heard a reply. This is not good enough!!!!!! Will O2 be releasing people from there contract who are disallusioned with O2's lack of service
Hi Chris,
Welcome to the community. Feel free to drop either Toby or myself a PM with your concerns. We'll gladly point you in the right direction.
Best,
Leonard
on 13-10-2012 10:53
Hi I'm Clare from West Yorkshire...signed up yesterday when having network issues.
on 13-10-2012 10:54
Hi folks,
Yesterdays shenanigans (Naughty Node) brought me to the Community. It was a relatively humourous experience for me to see some banter being exchanged while some people were thinking that the sky had fallen in!
Sometimes we need to step back from technology when it troubles, breath and open a bottle of Vodka! Mebbe O2 will help provide to wards my next bottle after yesterday
Regards to all,
Stephen
on 13-10-2012 10:55
13-10-2012 11:43 - edited 13-10-2012 11:45
13-10-2012 11:43 - edited 13-10-2012 11:45
Hello all,
My name is Frank Plummer, and I joined up last night in light of the network issues O2 were having across the UK. Really my aim of joining was to just advise the O2 teams that were working on the issues how my area was doing - I've worked closely with O2 with regards to fraud prevention in the past and I'm ashamed to say I have never registered here - if my posting helped anyone or indeed helped the technicians get an idea of where the network was recovering, then my sign up was worth it!
I work in IT as a systems administrator, and have been with O2 for about 5-6 years now. I've had Android devices for little over 3 years, starting with the G1 (unlocked it and transferred it over from T-Mobile!) and then a Motorola Milestone 2, and just recently a Motorola Droid Razr (so I like to think myself quite competent when it comes to helping others with Android-related issues). I have even just renewed my contract for another 12 months! (and no, despite what a lot of quite frankly impatient people are saying, I have no wish to change network after yesterday. I am quite happy here.)
I hope to lend a hand now that I've signed up here, and look forward to posting!
13-10-2012 12:04 - edited 13-10-2012 12:05
Great introduction, Frank. Nice to see you've taken the time to share a bit more about yourself
on 15-10-2012 15:32
on 15-10-2012 16:23
on 15-10-2012 16:23
If you were affected it should have automatically been discounted on your September bill. I would suggest contacting customer service or raising the issue as a complaint if you were indeed affected by the outage.
on 15-10-2012 21:23
Hi all I am Neil I have been with O2 for 6+ years and only found the community site last night so registered I have read a lot of rants from upset users and I am one of them I have a new phone but cant use it as waiting for a sim swap but hell technology breaks down 6+ years and this is the 1st time I have had a problem I am sure a few days and it will all be sorted out.