04-07-2012 12:49 - edited 14-01-2013 10:18
04-07-2012 12:49 - edited 14-01-2013 10:18
Hi all,
First of all, welcome to the community! If you want to get help, please post a new thread in the devices or products & services forums. However, if you would like to introduce yourself, this thread is the perfect place for it. I'll kick it off, just to get the ball rolling.
So as you can see, my name is Leonard and I've joined the O2 team in June to take care of the community. I'd love to hear a bit more about you, so please let us know who you are
If you have any questions about the forum, suggestions or just want to have chat, please don't hesitate to give me a shout.
Hope to speak soon!
Leonard
on 12-10-2012 13:31
on 12-10-2012 13:31
From the status page.
Start Fixed Details Status
Oct 12, 2012 10:27 am | Making calls and using data We've got some problems with our phone service right now. Some phone numbers might not be working. Those numbers are not location specific | Ongoing |
on 12-10-2012 13:40
on 12-10-2012 13:41
on 12-10-2012 13:41
Welcome camilla, seems to be happening way too often now for such a major network.
on 12-10-2012 13:48
on 12-10-2012 13:48
on 12-10-2012 13:50
having service problems in ipswich for the 2nd time not happy at all, rebooting phone does nothing
on 12-10-2012 13:55
on 12-10-2012 13:55
Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.
on 12-10-2012 14:57
Again I am forced to use other peoples phone to continue to be in contact with my work and my wife who is 3 weeks from her due date and cannot get hold of me. When is O2 going to sort this out!!!! This is the second time I have been without service in four months!!!!!! It is not good enough to keep saying we are trying. I will be moving my account and my wife's to another provider, someone who does not have the same repetitive problems which O2 seem to be suffering. Oh yes and who could forget the compensation for last times blackout. NOT GOOD ENOUGH!!!! NOT GOOD ENOUGH!!! NOT GOOD ENOUGH. I would appreciate a response for O2 on this as to what is being done and please don't tell me you have 200 engineers working on it but you don't know when it will be fixed.
on 12-10-2012 14:58
on 12-10-2012 14:58
The thread you need with all the information is here:
https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Call-and-text-difficulties-issue-12-10-2012/td-...
on 12-10-2012 23:09
on 12-10-2012 23:23
on 12-10-2012 23:23