Lowells will sort it 
Thanks for the update guys!
@jonsie Oops, sorry about that! We'll get it sorted for you. 
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? See if the My O2 how-to guide will help
If you'd like to take part, why not register?
And the new Aura bit of the MyO2 app refuses to understand you might want to see current charges and credits on your account, as it keeps showing you your most recent bill 🙄. It's all a bit retrospective, if you know what I mean. I won't know until I get my next bill on the first of next month...
(Dash04 errors notwithstanding!)
That's a great idea @gmarkj! We can certainly speak with the team who applies the rewards to see if this is something they can do. It may be that they have set phrases they need to use but we'll check to see if there is any flexibility.
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? See if the My O2 how-to guide will help
If you'd like to take part, why not register?
@Martin-O2 wrote:That's a great idea @gmarkj! We can certainly speak with the team who applies the rewards to see if this is something they can do. It may be that they have set phrases they need to use but we'll check to see if there is any flexibility.
Yes, @Martin-O2 and @gmarkj - good idea.
New MyO2 app always gives you your most recent bill when you ask it about recent credits or charges:
