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Level 33: Firestarter
Posts: 7,101
Registered: ‎03-08-2018

Re: Community Rewards: January 2021

Thank you very much @TheresaV 

I expect all will be well.  Thanks!



Level 1: Joiner
Posts: 8
Registered: ‎21-10-2016

Re: Community Rewards: January 2021

Sorry to be repeating myself, but I have no idea what this is about. Please can someone help & explain ?
Level 49: Rootin' Tootin' 
Posts: 7,001
Registered: ‎26-03-2014

Re: Community Rewards: January 2021

Each month people contributing to the community are given a thank you in the form of a credit to their bill/account (as explained in this link: https://community.o2.co.uk/t5/Welcome-News/What-is-the-Community-Rewards-Programme/m-p/1126786)
If you send Theresa a message with details of the account you would like the credit applied to then it will get added.
Link to send a message: https://community.o2.co.uk/t5/notes/privatenotespage/tab/compose/note-to-user-id/4101609

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Posts: 116,673
Topics: 574
Registered: ‎04-04-2012

Re: Community Rewards: January 2021

Rewards received as bill credit.

Thanks @TheresaV @Martin-O2 @LukasB thumbsup

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Level 49: Rootin' Tootin' 
Posts: 7,001
Registered: ‎26-03-2014

Re: Community Rewards: January 2021

Got both Jan and Dec credits on bill now - thanks @TheresaV and @Martin-O2!

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Community Manager
Posts: 7,600
Registered: ‎18-02-2016

Re: Community Rewards: January 2021

Awesome thanks for letting us know @MI5@gmarkj!

 

That should be everyone up to date on the rewards now. If anyone is missing anything drop me a PM and I can look into it for you. wink

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Posts: 17,839
Topics: 142
Registered: ‎11-04-2012

Re: Community Rewards: January 2021

With my bill date on the 1st of every month, I have a few days to wait yet. It is a shame contract customers cannot see what's been added to their account until the bill has been issued, but so it goes. Thanks, @Martin-O2 👍

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Posts: 116,673
Topics: 574
Registered: ‎04-04-2012

Re: Community Rewards: January 2021

[ Edited ]

@pgn wrote:

With my bill date on the 1st of every month, I have a few days to wait yet. It is a shame contract customers cannot see what's been added to their account until the bill has been issued, but so it goes. Thanks, @Martin-O2 👍


Nothing showing here @pgn ?

or under recent charges......

credits.PNG

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 100,570
Topics: 767
Registered: ‎14-01-2013

Re: Community Rewards: January 2021

[ Edited ]

My bill date is the 23rd of the month so I won't see anything until that date.

 

Edited to say I lied....rofl It's there. Thanks @MI5 @Martin-O2 rofl

Rewards1.PNG

*The Game Is On*

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Posts: 17,839
Topics: 142
Registered: ‎11-04-2012

Re: Community Rewards: January 2021

[ Edited ]

@MI5 wrote:

@pgn wrote:

With my bill date on the 1st of every month, I have a few days to wait yet. It is a shame contract customers cannot see what's been added to their account until the bill has been issued, but so it goes. Thanks, @Martin-O2 👍


Nothing showing here @pgn ?

or under recent charges......

credits.PNG


My MyO2 has not got what you see, t'would appear, @MI5 :

Screenshot_20210218-182945.jpg

However, recent charges shows Dec and Jan credits totalled 👍😉

Screenshot_20210218-183243__01.jpg

Yaay, thanks @Martin-O2 and @MI5 👏👍👌

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