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Community Login Issues - [RESOLVED]

Toby
Former Staff
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Hi guys,

 

We've had some reports of members being unable to log in to the community. Our forum platform tech team are currently investigating and I'll update as soon as I can :).

 

Toby

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Cairdeas
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Yay! Finally! Bouncy x

giphy-3
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Cleoriff
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What was the problem @Toby??

Veritas Numquam Perit

Girl in a jacket
Message 12 of 29
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gmarkj
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huzzah!!

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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PhoneChanger
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Woooo and we're back!
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jonsie
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Bit of a disgrace in all honesty when the site is accessible only for 1 man and his dog. When will o2 turf lithium out and change to a platform where issues are resolved quickly when users highlight them? 

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Toby
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@Bambino wrote:

I've finally been able to log in. @Toby you might want to check your spelling.

 

Never seen a site be down so many times and for so long as this one.


Thanks for flagging that @Bambino.

Thanks for the feedback here guys, I'm aware that this is not the first time and we'll do our very best to ensure it does not happen as much as possible slight_smile

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Curr946
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I think I avoided a lock out as my phone keeps me logged in. The edge browser sits running in the background. If I were to close the tab, I would need to log in again.
Current Phone: Sony Xperia XZ Premium
Message 17 of 29
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adamtemp64
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@Curr946 wrote:
I think I avoided a lock out as my phone keeps me logged in. The edge browser sits running in the background. If I were to close the tab, I would need to log in again.

I honestly thought it was a time based system based on activity not browser being open as that is the way I see it on iOS devices and my win 10 PC perhaps @Toby can confirm the way the lithium board handles logins etc .

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viridis
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I think you are right cuz it showed Curr946 offline and then logging on.
God knows?
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Curr946
Level 26: Upbeat
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Hmm, maybe pass then. I don't recall signing in multiple times though. Edge remembers my log on details so I may have signed on without thinking about it.
Current Phone: Sony Xperia XZ Premium
Message 20 of 29
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