Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Welcome & News

Reply
Level 4: Observant
Posts: 171
Registered: ‎15-09-2012

Re: Apple iPhone 8, iPhone 8 Plus & iPhone X Megathread

I suspect O2 got a delivery on Tuesday and allocated stock, but the shipments wont become live until thursday evening when they are despatched... the key point will be when you get a text saying the tariff has been updated

Anonymous
Posts: 0

Re: Apple iPhone 8, iPhone 8 Plus & iPhone X Megathread

Mines got a dispatch for today
Level 1: Joiner
Posts: 20
Registered: ‎11-09-2014

Re: Apple iPhone 8, iPhone 8 Plus & iPhone X Megathread

[ Edited ]

@Phurry wrote:

Got my tracking number too, I didn’t order until about 0850 on the 27th.


 

 

Which handset?

Anonymous
Posts: 0

Re: Apple iPhone 8, iPhone 8 Plus & iPhone X Megathread

256GB grey 7:44 DPD notification received.
Level 6: Acolyte
Posts: 196
Registered: ‎12-07-2014

Re: Apple iPhone 8, iPhone 8 Plus & iPhone X Megathread

So do you get an email, text message or are you just checking your O2 account to see if status has changed?

Anonymous
Posts: 0

Re: Apple iPhone 8, iPhone 8 Plus & iPhone X Megathread

[ Edited ]

I got the text saying your phone is at your o2 store (i pre ordered in store 8am Friday).

 

I called them, its there but they cant sell it to me until Friday as expected. 

 

Made up though! 

 

Good luck to everyone waiting.

Anonymous
Posts: 0

Re: Apple iPhone 8, iPhone 8 Plus & iPhone X Megathread


@Rockstar wrote:

 I'm having issues tracking mine on DPD UK too, going to give a call to o2 in the evening and ask why i can't.

 

It will probably work from tomorrow onwards to be honest, but surely if a tracking number is available we should atleast see something on the site.

 

It's a long tracking number too and usually DPD UK is 12 digits


It won't physically be with DPD yet. When something is sent by courier, the first step in the process is the sender ordering that job. With preorder products, I imagine retailers do that in batches.

You see it with individual orders on Amazon all the time. I often don't see tracking details for things until the morning of delivery, because by the time the system has updated the details I've gone off to bed or work and the UK is small enough that something can be driven to near most of the population in under ten hours.

Anyway, you've gotten past the biggest hurdle here I'd say!

Level 4: Observant
Posts: 171
Registered: ‎15-09-2012

Re: Apple iPhone 8, iPhone 8 Plus & iPhone X Megathread


@Anonymous wrote:

@Rockstar wrote:

 I'm having issues tracking mine on DPD UK too, going to give a call to o2 in the evening and ask why i can't.

 

It will probably work from tomorrow onwards to be honest, but surely if a tracking number is available we should atleast see something on the site.

 

It's a long tracking number too and usually DPD UK is 12 digits


It won't physically be with DPD yet. When something is sent by courier, the first step in the process is the sender ordering that job. With preorder products, I imagine retailers do that in batches.

You see it with individual orders on Amazon all the time. I often don't see tracking details for things until the morning of delivery, because by the time the system has updated the details I've gone off to bed or work and the UK is small enough that something can be driven to near most of the population in under ten hours.

Anyway, you've gotten past the biggest hurdle here I'd say!


They will have allocated stock, scanned the tracking number, but wont actually hand to DPD until tomorrow for desptach, mine is being delivered to the store as it was an early upgrade handset. QQ though, what format are peoples traccking numbers, mine is a load of zeros and some numbers at the end, I though DPD usually have a letter at the end also...

Anonymous
Posts: 0

Re: Apple iPhone 8, iPhone 8 Plus & iPhone X Megathread

Mine took a while to show up on the DPD website but now it shows its scanned in Leeds so ! 

 

Also it gave me the option to change the date of delivery but didn’t tell me what my current delivery date was? Anyway I changed the date to 3/11 and no received an email from DPD saying we will deliver your package on 3/11 so that’s a result 

 

 

Anonymous
Posts: 0

Re: Apple iPhone 8, iPhone 8 Plus & iPhone X Megathread

Ordered mine 07:30 on the 27th and its on its way updated about midday