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Apple iPhone 8, iPhone 8 Plus & iPhone X Megathread

Chris_K
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O2 will offer Apple’s latest products starting on 22nd September 2017, including the new generation iPhone 8 and iPhone 8 Plus. Customers will be able to pre-order iPhone 8 and iPhone 8 Plus beginning 15th September at www.o2.co.uk/iphone, in store, voice and online, with iPhone X pre-order beginning Friday 27th October

iPhone 8
iPhone 8 Plus
iPhone X
bau-35253-iphone-8-product-build-gold-sku-header-master-120917.png
bau-35251-iphone-8-plus-space-grey-sku-header-master-130917.png
iphone-x-space-grey-sku-header.png


Questions?
We expect there will be many questions ranging from student discount, to unlocking, to yearly upgrades and everything in-between. See our extensive Q&A section immediately under this post, and let us know if there's anything missing you think we should mention there.


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mrsbaker1
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How do I go about ordering a new sim for my 7+?? 

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Anonymous
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@Chris_KI've got saved chat transcripts of live chat telling me on multiple times that my order was marked as fulfilled and was being sent to me and I would receive my phone in a couple of days when clearly it was still out of stock.

I've put in a complaint twice and have 1 in resolver too.

not all of live chat was as useful as a chocolate fireguard but the few that was appalling deserve to lose their jobs for the lack of common sense to do their job properly.

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adamtemp64
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@mrsbaker1 wrote:

How do I go about ordering a new sim for my 7+?? 


Either pop in to an o2 store or ring customer service @mrsbaker1 is it for a replacement sim (new payg or contract) or a different size sim ?

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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mrsbaker1
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@adamtemp64 . I’m giving my 7+ to my daughter. Phone is paid off but want a new sim and a monthly sim only deal. 

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adamtemp64
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@mrsbaker1 wrote:

@adamtemp64 . I’m giving my 7+ to my daughter. Phone is paid off but want a new sim and a monthly sim only deal. 


Just ring o2 or pop in store (if you want it on your account ) unless you want another network !

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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mrsbaker1
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I’ve tried to do it online through my account but it says to add it to my existing contract. Is this correct? 

I wont be leaving O2. No point, all companies have the same issues. 

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adamtemp64
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@mrsbaker1 Just order a new sim only monthly sim online and use you account detail (not an upgrade etc ) Ordering a new sim only 30 day will add that cost to your monthly bill or ring 202 and sort it out . Either way you should receive a new number and SIM card . 

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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mrsbaker1
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@adamtemp64 So ordering a new sim won’t cancel out the number I already use?

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Anonymous
Not applicable

the one i posted in my previous post, is yes!!! 

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adamtemp64
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@mrsbaker1 wrote:

@adamtemp64 So ordering a new sim won’t cancel out the number I already use?


As long as a New number is ordered as an extra to your account 

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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