Apple iPhone 8, iPhone 8 Plus & iPhone X Megathread

[Chris_K]

O2 will offer Apple’s latest products starting on 22nd September 2017, including the new generation iPhone 8 and iPhone 8 Plus. Customers will be able to pre-order iPhone 8 and iPhone 8 Plus beginning 15th September at www.o2.co.uk/iphone, in store, voice and online, with iPhone X pre-order beginning Friday 27th October

iPhone 8	iPhone 8 Plus	iPhone X

Questions?
We expect there will be many questions ranging from student discount, to unlocking, to yearly upgrades and everything in-between. See our extensive Q&A section immediately under this post, and let us know if there's anything missing you think we should mention there.

[Anonymous]

Hi - what phone and what GB did you order?

I spoke to Live Chat today and was advised mine won't be delivered till a week today though yesterday I was told it would not be till 3 weeks from yesterday.

[Anonymous]

@Anonymous I really wouldn't believe anything live chat says right now. They've given me a different date every day. I might build an O2 "bingo" board and see how many days it takes to fill it out

[Anonymous]

(256 gb space grey). i wouldnt beleive anything they say either, lied to me 4 times now its a joke how 02 can't tell us when we are gonna get our phones. rung ee yesterday to see how long it would be if i ordered with them and told me 24 days. how do they know and 02 not ? such a joke.

[Anonymous]

Ordered my iPhone X, Space Grey 64GB on Friday 3rd with a projected home delivery of "up to 4 weeks".

Come Monday 6th, that had changed to "up to 3 weeks" and then to "up to 2 weeks" either Tuesday 7th or Wednesday 8th.

Friday 10th, Live Chat has informed me that it's out of stock.

Genuinely might cancel and move to another network.

[Anonymous]

Yes I ordered the same phone on 27th and got told that yesterday but today told it will be with me within a week....

I was also told on live chat that they have different stock allocations for upgrades and online orders which is why they are able to give a delivery time of up to 2 weeks on the website.

So effectively it would appear that 'first come first serve' is only applicable in the group you ordered be it online or upgrade.

[alistair]

Exactly the same as me, Regina - maybe we should all cancel and re-order online again and see what happens! It still says “up to 2 weeks” delivery  on the iPhone X order page on O2!

Alistair

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@Anonymous wrote:

Come Monday 6th, that had changed to "up to 3 weeks" and then to "up to 2 weeks" either Tuesday 7th or Wednesday 8th.

Friday 10th, Live Chat has informed me that it's out of stock.

Genuinely might cancel and move to another network.

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[NathanKenneford]

Haven’t heard anything regarding my phone as of yet @mrsbaker1 🙄

[Naywa01]

I phoned and spoke to CS today (not live chat). I was pretty blunt with them (but not rude).

The lady I spoke to put me on hold to speak to another team, when she came back she told me they had received stock and I would be receiving a text with the details for delivery tomorrow.

As I have a clock&collect order I asked if this still applied, I could hear her on a computer and then she answered yes. I asked her to confirm this was definitive, as I had already made clear my displeasure at being lied to and she very clearly and firmly said it was definite.

So we will see, but I am really not holding my breath. She did also say I would receive an extra credit on my next airtime bill.

As someone else wrote here I did also speak on live chat to EE today and he confirmed absolute maximum and of 21 days for SG 256GB if I ordered today. Seriously tempted to cancel and go with EE.

[NathanKenneford]

@Naywa01 I phoned them two days ago and they said the exact same. Still haven’t received any news

[Jay1999]

Yes that’s what I got told today as well must be true I ordered 256gb silver and it’s in stock they told me for home delivery so fingers crossed she said I would receive a text message today or tomorrow morning so I’m waiting I can’t wait lol if it happens but I still have doubt about getting it so I phoned again and the man said if not tomorrow definitely bye Monday so I’m hoping for tomorrow 

(Update)

Just phoned up total bull ****** they are lying the man I spoke to then just said no it’s out of stock I’m angry with them bull ******ing us I’m sick of it for ****** sake