O2 will offer Apple’s latest products starting on 22nd September 2017, including the new generation iPhone 8 and iPhone 8 Plus. Customers will be able to pre-order iPhone 8 and iPhone 8 Plus beginning 15th September at www.o2.co.uk/iphone, in store, voice and online, with iPhone X pre-order beginning Friday 27th October
We expect there will be many questions ranging from student discount, to unlocking, to yearly upgrades and everything in-between. See our extensive Q&A section immediately under this post, and let us know if there's anything missing you think we should mention there.
Anyone who ordered around about the 7th November received theirs yet? O2 Live chat said I would receive it by the 1st December, but have since been told (after getting in touch with them) that this isn't the case - and they dont in fact know when people will be receiving orders - despite saying on the website that there is only a 1 week wait?
Would be good to hear if people with order dates similar to mine have started getting their phones.
@Anonymous I ordered/upgraded to a SG 256gb on 12/11 for Click and Collect at Store. At the time of upgrading I was advised through the upgrade journey it would be up to 3 weeks so I would expect to get an e-mail/text notification any day now but sadly, knowing O2, that is unlikely to happen!
I'm waiting on Silver 256gb
Ordered 30th of October, so far been told up to 4 weeks, 4+ weeks, at 2 weeks it's waiting for UK Mail you will receive it in 1-2 working days, to we have no dates of delivery, to, today all orders will be shipped out beginning of next week. That will make it 5 weeks!
If it really is first served first shipped, then it should be easy to give a 1-2 day delivery date.
O2 are incompetent in this area of delivery dates.
Have you received yours yet.
Anyone here who is still waiting on theirs who ordered on the 30th Oct or before?
@Anonymous Also received a text and e-mail earlier advising my tariff had changed so hopefully will receive a text advising it’s ready to collect in store tomorrow.
Hoping everyone still waiting get theirs soon. This has been another debacle of a pre-order event by O2.
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