on 30-11-2017 11:52
Anyone who ordered around about the 7th November received theirs yet? O2 Live chat said I would receive it by the 1st December, but have since been told (after getting in touch with them) that this isn't the case - and they dont in fact know when people will be receiving orders - despite saying on the website that there is only a 1 week wait?
Would be good to hear if people with order dates similar to mine have started getting their phones.
on 30-11-2017 12:04
@Anonymous I ordered/upgraded to a SG 256gb on 12/11 for Click and Collect at Store. At the time of upgrading I was advised through the upgrade journey it would be up to 3 weeks so I would expect to get an e-mail/text notification any day now but sadly, knowing O2, that is unlikely to happen!
iPhone X 256gb
on 30-11-2017 13:00
on 30-11-2017 15:51
I'm waiting on Silver 256gb
Ordered 30th of October, so far been told up to 4 weeks, 4+ weeks, at 2 weeks it's waiting for UK Mail you will receive it in 1-2 working days, to we have no dates of delivery, to, today all orders will be shipped out beginning of next week. That will make it 5 weeks!
If it really is first served first shipped, then it should be easy to give a 1-2 day delivery date.
O2 are incompetent in this area of delivery dates.
Have you received yours yet.
Anyone here who is still waiting on theirs who ordered on the 30th Oct or before?
on 30-11-2017 17:06
@Huntress by the looks of it people who ordered on the 30th October are still waiting, so looks like ours are a fair way off!
4 weeks from my order date would be the 5th Dec. When I asked, was given an update of the 1st Dec, which was subsequently retracted.
on 30-11-2017 17:45
scratch that @Huntress! just got my email saying it'll be with me tomorrow.
I DID send a complaint through via Resolver earlier today, but perhaps that was a coincedance considering @Anonymous's also received one?
Anyways, hope people get theirs soon too!
on 30-11-2017 17:56
@Anonymous Also received a text and e-mail earlier advising my tariff had changed so hopefully will receive a text advising it’s ready to collect in store tomorrow.
Hoping everyone still waiting get theirs soon. This has been another debacle of a pre-order event by O2.
iPhone X 256gb