on 31-10-2017 11:10
I want it as much as the next guy but it will land when it lands. The only kick in the nuts will be if my missis one turns up before mine loooooool
My payment has been taken by o2 for the handset etc....
on 31-10-2017 11:11
on 31-10-2017 11:13
on 31-10-2017 11:27
on 31-10-2017 11:28
I did speak to an advisor on the phone and the online chat both confirmed i would be getting the device on the 3rd but what surprised me was on their system (advisor on the phone) it shows i ordered the device @ 07:19? which is impossible because i got the email @ 0739, unless i ordered really early and can't remember what time i placed the order but i highly doubt i was that early.
Also when i placed the order it said "From the 3rd Nov" so keyword being "from"...who knows but i guess it's as Jigsaw said, 'Let the Games Begin'
I also missed the tariff for the extra 10GB for £1 ..but with the plan i got i get that free 10GB anyway so not the end of the world.
Good luck to all for Friday.
on 31-10-2017 12:09 - last edited on 31-10-2017 13:34 by MercedesS
Well happy birthday for Friday!
I was checking in chat about my o2 bill and thought i would ask about X.
I got a screenshot response... I'll take it with a pinch of salt but hey ho!
They also said they received my order at 0642 lol
[personal information removed. Please please do not post personal details]
on 31-10-2017 12:28
@NathanKenneford misinformation can arise unintentionally of course, what reason would the employee have to overrule the information on their screen and give a dishonest answer?
My advice is to ask the person you are speaking to how they are obtaining the prospective date they are giving you. When I called to ask for my new number, someone on the voice team told me they were looking at a spreadsheet that said “before 30th October: up to 4 weeks”, which is not what the sales team told me when they allocated me a handset last friday (8:00am / 3rd November).
So if the info is not specific to your order number, then I would continue to trust the date you were told when you ordered a handset, nestled inside a barcoded box, that is waiting to be scanned and packaged for delivery with a corresponding label i.e. your acount address. It contains the actual handset that you paid for, so the information at the time of sale is most accurate.