cancel
Showing results for 
Search instead for 
Did you mean: 

Apple iPhone 8, iPhone 8 Plus & iPhone X Megathread

Chris_K
Former Staff
  • 1851 Posts
  • 404 Topics
  • 161 Solutions
Registered:

O2 will offer Apple’s latest products starting on 22nd September 2017, including the new generation iPhone 8 and iPhone 8 Plus. Customers will be able to pre-order iPhone 8 and iPhone 8 Plus beginning 15th September at www.o2.co.uk/iphone, in store, voice and online, with iPhone X pre-order beginning Friday 27th October

iPhone 8
iPhone 8 Plus
iPhone X
bau-35253-iphone-8-product-build-gold-sku-header-master-120917.png
bau-35251-iphone-8-plus-space-grey-sku-header-master-130917.png
iphone-x-space-grey-sku-header.png


Questions?
We expect there will be many questions ranging from student discount, to unlocking, to yearly upgrades and everything in-between. See our extensive Q&A section immediately under this post, and let us know if there's anything missing you think we should mention there.


iPhone 15 Megathread //  Don't fall for scams  //  How to get Volt benefits
Contact us on Social MediaFacebook // Twitter // Instagram
Message 1 of 1,685
133,221 Views
1,684 REPLIES 1,684

NathanKenneford
Level 3: Thinker
  • 82 Posts
  • 6 Topics
  • 0 Solutions
Registered:
@Anonymous let’s hope so!
Message 341 of 1,685
2,085 Views

BigNick
Level 4: Observant
  • 114 Posts
  • 0 Topics
  • 0 Solutions
Registered:
@NathanKenneford same thing happened last year to a lot of us. No compensation I'm afraid. They auto upgraded our data for 6 months though. If you don't receive a text by Thursday then it won't arrive by Friday. Stock levels do seem higher than last year's phone though.
Message 342 of 1,685
2,059 Views

NathanKenneford
Level 3: Thinker
  • 82 Posts
  • 6 Topics
  • 0 Solutions
Registered:
@BigNick compensation wouldn’t bother me. I’d just like to make sure the person that works for and represents o2 would be disciplined for giving out false information
Message 343 of 1,685
3,040 Views

BigNick
Level 4: Observant
  • 114 Posts
  • 0 Topics
  • 0 Solutions
Registered:
Come on, your phone is not more important than someone's job is it? Let it be, it's not the end of the world. @NathanKenneford
Message 344 of 1,685
3,017 Views

Anonymous
Not applicable
Has anyone had a delivery date confirmed when I ordered it said 3rd now I can't get an update
Message 345 of 1,685
2,912 Views

mrsbaker1
Level 6: Acolyte
  • 210 Posts
  • 9 Topics
  • 0 Solutions
Registered:
Will the iPhone x start being delivered on 3rd November?
Message 346 of 1,685
2,962 Views

Anonymous
Not applicable

Yes.

Orders will start being delivered on 3rd November. 

Message 347 of 1,685
2,852 Views

THX91
Level 1: Joiner
  • 16 Posts
  • 0 Topics
  • 0 Solutions
Registered:

My iPhone X preorder was nothing short of a disaster at first.

 

I was online at 7:45am and tried to preorder but the card payment page wouldn't load during online checkout.

 

When I refreshed the page the wait time went from 3/11 to 3 weeks and then to 6 weeks plus.

 

I then phoned customer services and ordered it that way but the whole process took 1 hour and 40 mins.

 

The o2 representative told me I would have my iPhone X 256GB Space Grey on release date 03/11 and that the 6 weeks plus wait time wasn't showing on his system (when I raised my concerns about the waiting time). 

 

I got my confirmation email at 9:29am on 27/10/17 and the £29.99 upfront fee was taken from my account yesterday 30/10/17.

 

Hopefully, this means I will get my iPhone on Friday? fingers_crossed 

iPhone X 256GB
iPad Pro 10.5 256GB
50GB Data Plan
iOS, MacOS and Android user.
Message 348 of 1,685
2,730 Views

NathanKenneford
Level 3: Thinker
  • 82 Posts
  • 6 Topics
  • 0 Solutions
Registered:
@BigNick doesn’t matter how big or small the issue giving out false information to customers is gross misconduct
Message 349 of 1,685
2,675 Views

Anonymous
Not applicable

I get people are frustrated and had bad experience's but at the end of the day its just a phone. We will all get one eventually. Good luck to all slight_smile 

Message 350 of 1,685
2,668 Views