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Apple iPhone 8, iPhone 8 Plus & iPhone X Megathread

Chris_K
Former Staff
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O2 will offer Apple’s latest products starting on 22nd September 2017, including the new generation iPhone 8 and iPhone 8 Plus. Customers will be able to pre-order iPhone 8 and iPhone 8 Plus beginning 15th September at www.o2.co.uk/iphone, in store, voice and online, with iPhone X pre-order beginning Friday 27th October

iPhone 8
iPhone 8 Plus
iPhone X
bau-35253-iphone-8-product-build-gold-sku-header-master-120917.png
bau-35251-iphone-8-plus-space-grey-sku-header-master-130917.png
iphone-x-space-grey-sku-header.png


Questions?
We expect there will be many questions ranging from student discount, to unlocking, to yearly upgrades and everything in-between. See our extensive Q&A section immediately under this post, and let us know if there's anything missing you think we should mention there.


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Message 1 of 1,685
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Anonymous
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So yesterday Apple announced the Series 3 apple watch which if you buy the cellular version needs to be the same network as your phone in order to use. 

 

When I checked the list of networks offering the apple watch in the UK on Apple's website the only option was EE.  

 

So my question is:  Are 02 looking into this as an option going forwards because I would like the new watch but I dont want to have to move networks in order to do so as I have been with 02 for nearly 20 years back when it was BT Cellnet!

Message 31 of 1,685
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Anonymous
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so, how is the urgrade on us going to work, any official word yet?

 

iirc my phone arrived last year around the end of september due to being messed around by O2 promising i would get it for launch day, do i have to wait to this day to process my upgrade THEN wait for all the new customers to get theirs and stock to be available for the ones that are stuck waiting?

 

Also my iphone 7+ is 128GB version, now that that option isnt there do i get the 256GB version instead or are you going to demand extra money from me for that size phone?

 

I hope the upgrade is like for like or as close? ie youre not just going to offer me a 64GB iphone 8?

 

Would love a official answer on this please?

 

Maybe this time around keep your original customers happy instead of just grabbing new ones? after all theres going to be plenty leaving to get the watch 3 with EE,

 

Last year i was ONE day away from saying forget everything im off to EE, i hope i dont get messed around the same again this year.

Message 32 of 1,685
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Anonymous
Not applicable
Read the thread - O2 won't be supporting the Watch 3
Message 33 of 1,685
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adamtemp64
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@Anonymous The official date you can do the upgrade on is is listed in my o2 mine is the 28th for my iphone 7 remember any upfront cost has to be paid depending on the tariff you chose this was how my 6s upgrade worked explaind it in a thread last year https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/O2-Upgrade-on-us-promise-is-false/m-p/1000339#M117466

And the thread where on the 28th september 2016 walked into my local store and did the upgrade (had to be instore) https://community.o2.co.uk/t5/Discussions-Feedback/Well-done-Yeovil-store/td-p/1005946

 

Also the full relevant T&C are here https://www.o2.co.uk/termsandconditions/archive/promotions/yearly-upgrade-terms-and-conditions-up-to-25th-may-2017

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 34 of 1,685
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Anonymous
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Wait, so i have to actually go into a store to do my yearly upgrade?

 

so i have to wait until that actual store has stock of the one i want? how do i find out if they have that phone do i have to call each day??

 

queue up before the doors open to get a phone or can i reserve one? Hate dealing with the store people they are normaly incompitent ****** numb nuts!

 

Going right off O2 recently and this could just be the icing on the cake.

Message 35 of 1,685
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adamtemp64
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@Anonymous Please read the full t&c,  o2 may introduce other ways but it was flawless as per my post @Chris_K can you confirm the exact process this year as and when o2 release the information . 

 

But @Anonymous what is the date you can upgrade on o2 from myo2 ?

 

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 36 of 1,685
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Anonymous
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did you have to take everything in with you ie box, charger etc?

Message 37 of 1,685
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Anonymous
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it says 1st october 2018 so i presume that means 1st oct this year is my 12 months?

 

im away until the 16th of oct anyway but i bet there wont be stock in a actual store for quite a while after that.

 

Bet it will be nearer Dec before i get one 😞

Message 38 of 1,685
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adamtemp64
Level 66: Unequalled
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@Anonymous It will say exact date not 2018 Eg 

59B2FC96-35F8-4E1E-8327-AC901AFC2DA8.jpeg

And not 

0F762BA3-050E-48E4-9907-2B48C0308FFC.jpeg

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 39 of 1,685
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Anonymous
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theres a bit that says No charge : get your latest phone on us today

 

And then lower down it says about paying off my phone (£455) and mentions 1st of October 2018 on that bit.

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