cancel
Showing results for 
Search instead for 
Did you mean: 

Android 6.0 (Marshmallow) HUB

Chris_K
Former Staff
  • 1851 Posts
  • 404 Topics
  • 161 Solutions
Registered:

Hello Android users,


With Marshmallow now officially out in the wild in the form of new hardware (see the Nexus 5X and soon-to-be-launched Nexus 6P), official software updates will start pushing out to existing handsets in the coming months. Not every Android handset will see an upgrade for Marshmallow (more on that later...) but we'll keep you posted on this along the way.


What's the process from O2's end?

We understand the wait for new updates can be frustrating and we'll do all we can to minimise this so you get it as soon as possible, once we're confident the update delivers a positive user experience. So you've got a bit more insight into what to expect, here's what will typically happen:

  1. Manufacturers will analyse and decide on which devices will be updated to Marshmallow
  2. We may be sent this list as a heads up - We do not typically get any ETA's until days/weeks prior to us being sent the update for testing & approval
  3. We stay on standby and wait to receive updates from vendors (Microsoft, Sony, LG, Samsung etc)
  4. Once received, our device team will test the update in-house. Testing typically lasts 1-2 weeks.
  5. If there are any issues found that are not network/O2 related, we will notify the vendor of this who may recall the update and re-issue with a fix in place (which may need re-tested)
  6. If there are no issues found, the team will approve this and send it back to the vendor who will schedule this for release
  7. Once sent back, it typically takes 1-2+ weeks to be scheduled and released to the end-user

    NOTE: If you have an unlocked/SIM free handset not purchased via O2 directly, you will not be on the 'O2 update channel' and so your experience will be different. Due to your update coming direct from the vendor, due to various factors, you may see the update arrive sooner or later than O2 customers - this varies from handset to handset, update to update.


I have 'Phone X' - Will it be updated to Marshmallow?
As mentioned prior, not every handset will be updated to Marshmallow - this may depend on the device specifications, device popularity, vendor resources. Typically speaking, flagship devices are usually the first to be updated, followed by older flagship devices, followed by the rest.

We'll use this thread as a central HUB to keep everyone updated on Android Marshmallow in general. As and when we're notified from vendors around what handsets they intend to update, we'll add a section on it below - this way you can stay up to speed.

Google
With Nexus devices being close to Googles heart, these are usually the first to be updated. The following devices are already receiving updates to Android Marshmallow:
- Nexus 5
- Nexus 6
- Nexus 7
- Nexus 9

Sony
Sony have released a statement that they will update the following devices to Marshmallow
- Xperia Z5, Z5 Compact & Z5 Premium
- Xperia Z4 Tablet
- Xperia Z3+, Z3, Z3 Compact, Z3 Tablet Compact
- Xperia Z2, Z2 Tablet
- Xperia M5, C5 Ultra, M4 Aqua and C4

Sony released a statement via their blog here

SONY UPDATE @ 18th February
We're hoping to receive updates for the Z5, Z3+ and Z4 Tablet before end of the month to begin testing. If all goes well, we hope to see the update released in the coming weeks.

SONY UPDATE @ 4th March
We approved the Marshmallow update for the Z3+, Z5 Compact, Z5, Z5 Premium and Z4 Tablet on Friday 4th March and sent these to Sony for scheduling. We typically expect the updates to become live within a week or two at most, at this stage. Software version will be 32.1.A.1.163.

SONY UPDATE @ 4th May
We're currently testing the Marshmallow update for the Z2/Z3 device families and hope to have more info in the coming week or so

SONY UPDATE @ 24th May
Marshmallow is now live under the guise of software update version '23.5.A.0.575' for Z2 and Z3 family of devices. This includes: Z3, Z3 Compact, Z3 Tablet, Z2 and Z2 Tablet

HTC
HTC recently tweeted that they'd be updating the following devices to Marshmallow:
- HTC One M9 & M8 (beginning end of 2015)
- HTC One M9+, E9+, E9, ME, E8, M8 EYE
- Butterfly 3
- Desire 826, 820, 816

HTC UPDATE @ 20th January
- Marshmallow is now being rolled out to the HTC One M8 (see here)

 

HTC UPDATE @ 26th January
- Marshmallow now rolling out to HTC One M9's

HTC UPDATE @ 17th February
- Marshmallow 6.0.1 soon rolling out to HTC A9 (see here for more info)

 

HTC UPDATE @ 29th February
- Marshmallow is now rolling out to the HTC A5 (Desire 816) - The update for this is in two parts - the 1st one to prepare the device for the 6.0 update, the 2nd to actually do the update. Due to the size, this may take up to 60min or more.

HTC UPDATE @ 3rd May
- Marsmallow now available for the HTC Desire 820

HTC UPDATE @ 12th May
- Marshmallow has been approved for the HTC One M8s and we hope will be available to you in the coming week or so


Motorola
Motorola have announced that they will update the following devices to Marshmallow:
- 2015 Moto X Pure Edition (3rd gen)
- 2015 Moto X Style (3rd gen)
- 2015 Moto X Play
- 2015 Moto G (3rd gen)
- 2014 Moto X Pure Edition in the US (2nd gen)
- 2014 Moto X in Latin America, Europe and Asia2 (2nd gen)
- 2014 Moto G and Moto G with 4G LTE2 (2nd gen)
- DROID Turbo
- 2014 Moto MAXX
- 2014 Moto Turbo
- Nexus 6


Motorolas official announcement can be found here

Note: Many of the devices above were not sold by O2 or within the UK market. If you have such devices, you should receive your update directly from Motorola - O2 will not receive these for testing/approval/release (eg, devices like the Turbo, MAXX, X Pure etc)

LG
LG have confirmed that they are working on Marshmallow for the G4. We don't currently have any estimates for when this update will be released.

LG UPDATE @ 20th January
- We're awaiting the software from LG for the G4 and will begin testing once we have it - no ETA currently available.
- The G3 update should follow shortly after the G4 has been updated

LG UPDATE @ 12th February
- We approved the G4 update a few days ago and it should be in LG's systems now. Eyes peeled over the coming days as it's likely to become available to you any day now.

LG UPDATE @ 5th May
- We've tested & approved the LG G3 update and this will be released by LG imminently


Others
At present we don't currently have any confirmed roadmaps from other vendors but we will work with them and will update this as and when more confirmations arrive.

SAMSUNG UPDATE @ 10th February
- We're currently testing marshmallow on the S6. No further info or ETA yet but we'll let you know more over the coming days/weeks.

SAMSUNG UPDATE @ 3rd March
- Marshmallow has been approved for the Samsung S6 and S6 Edge on Thu 3rd March. S6 Edge+ not yet approved but team are hoping to approve within next week. No ETA for S6/Edge but we typically expect this within a week or two at most.

SAMSUNG UPDATE @ 10th March
- Marshmallow update approved for the S6 Edge+ and returned to Samsung for schedule/release. Typically we expect these to push out within a week or two, though is sometimes sooner than this.

SAMSUNG UPDATE @ 11th March
- Marshmallow 6.0.1 has been approved for the S5 and Note 4 - We hope to see it released to customers within the next week or two


iPhone 15 Megathread //  Don't fall for scams  //  How to get Volt benefits
Contact us on Social MediaFacebook // Twitter // Instagram
Message 1 of 541
92,565 Views
540 REPLIES 540

Chris_K
  • 1851 Posts
  • 404 Topics
  • 161 Solutions
Registered:

With regards to the LG G3 update, this should be pushing out already but unfortunately this rollout is currently slower than expected and we continue to discuss with LG around how we can improve the saturation rate (usually this is over a scale of days, but currently this may be over a few weeks).

As for the Z2/Z3 device family - we originally hoped to have had these approved last week but after receiving some new software from Sony to test, this pushed this back a little - so we can provide you with the most up to date versions with any included bug fixes, tweaks etc. We hope for this to be finished this week but if that changes i'll let you know.


iPhone 15 Megathread //  Don't fall for scams  //  How to get Volt benefits
Contact us on Social MediaFacebook // Twitter // Instagram
Message 341 of 541
5,691 Views

Chris_K
  • 1851 Posts
  • 404 Topics
  • 161 Solutions
Registered:

Kevin_Wright wrote:

"we started testing as soon as we received it, we approved it a couple of weeks ago" - When did you receive it, how long did testing take?  "Started testing" could just be euphemistic for "Added it to a list of things to test", a list which you then sat on for a couple of months.  Reads an awful lot like spin to me.

"so we're just waiting on them making this available." - You must have estimates for how long this would take, based on past experience with LG.  Would you care to enlighten us with said estimates?

"I'm checking to see if more info is available, however." - Did you do this? If so, what did you discover?  Otherwise, why didn't you do this?


As with any updates, we wouldn't go into precise details such as when software was sent to us by a vendor, how long testing took, any issues/bugs found etc. With regards to estimates, software updates are not an exact science and timescales change regularly - what may only have taken 3 days for a past update may take 3 weeks for a future one.

And yes, I did check into this (it's my job) but there are still some ongoing discussions which are taking place internally.

I'd like to re-iterate, however, that the LG G3 update is available and is being pushed out but it may take a few weeks for it to fully saturate and for every LG G3 'O2 device' to receive it.


iPhone 15 Megathread //  Don't fall for scams  //  How to get Volt benefits
Contact us on Social MediaFacebook // Twitter // Instagram
Message 342 of 541
5,678 Views

Anonymous
Not applicable

I switched from an iPhone 5S to a Note 4 back in September, this was one thing I never had to experience before. It was nice being able to download the latest iOS firmware update as soon as it became available, without having to root the phone. 

 

This is just ridiculous. 

More info
slight_frown
Message 343 of 541
5,613 Views

MI5
Level 94: Supreme
  • 151957 Posts
  • 651 Topics
  • 28863 Solutions
Registered:
There is absolutely no need to root the phone to download any official Samsung ROM's and as soon as any Western Europe ROM is released (no matter what country) you can use it, if you wish.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 344 of 541
5,589 Views

Anonymous
Not applicable

Hi, how come there is still no update for the Galaxy Note 4, despite you saying it would be a cople of weeks, back in the middle of March?

Message 345 of 541
3,285 Views

MI5
Level 94: Supreme
  • 151957 Posts
  • 651 Topics
  • 28863 Solutions
Registered:
I've had mine for my sim free Note 4 so it's probably just down to Samsung and when they push out the update now.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 346 of 541
3,223 Views

blissgirl
Level 36: Perceptive
  • 9455 Posts
  • 46 Topics
  • 3 Solutions
Registered:

Bouncy my note 4 updated to marshmallow last night (on vodafone) and I like it slight_smile

iPhone 15 plus 128Gb light pink & Apple watch series 9 pink (Celluar all with Vodafone slight_smile
Message 347 of 541
3,219 Views

jonsie
Level 94: Supreme
  • 95950 Posts
  • 612 Topics
  • 7141 Solutions
Registered:

My Note 4 downloading now, sim free so hopefully branded phones shouldn't be too long now.

 

Screenshot_2016-05-19-12-55-13.png

Message 348 of 541
3,207 Views

Anonymous
Not applicable

OTA upgrade to Marshmallow completed on Note 4 910F without a hitch, does anyone have a link to a list of the confirmed improvements/new functions?

 

I cant seem to activate the screen-off note taking thingy, and unless I'm mistaken, Facebook is embedded into the phone (I only noticed as FB updated itself and I thought to uninstall it and hey presto there's no uninstall option!)

 

Cant see the doze options either

 

Thanks.

Message 349 of 541
2,609 Views

MI5
Level 94: Supreme
  • 151957 Posts
  • 651 Topics
  • 28863 Solutions
Registered:
Some help here for screen off http://www.techtimes.com/articles/158446/20160514/samsung-galaxy-note-4-running-android-marshmallow-... and doze is embedded into the firmware and runs automatically.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 350 of 541
2,046 Views