cancel
Showing results for 
Search instead for 
Did you mean: 

virgin volt boost added, but not o2 after 14 days?

Kellye
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

everytime i click the volt tab it says it may already of been applied or i cant get it. virgin activated the boost within 5 days, new hubs ect arrived, but o2 havent yet? do i wait longer or is there a specific phone number to call?

Message 1 of 4
836 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Enlli
Level 67: Unsung hero
  • 7977 Posts
  • 56 Topics
  • 1653 Solutions
Registered:

It should ASAP but you can 

Message O2 on
Facebook (https://o2uk.co/O2CFB
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you.
Facebook  (https://o2uk.co/O2CFB
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you.

Or call from 202 on your phone

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

View solution in original post

Message 2 of 4
831 Views
3 REPLIES 3

Enlli
Level 67: Unsung hero
  • 7977 Posts
  • 56 Topics
  • 1653 Solutions
Registered:

It should ASAP but you can 

Message O2 on
Facebook (https://o2uk.co/O2CFB
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you.
Facebook  (https://o2uk.co/O2CFB
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you.

Or call from 202 on your phone

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 2 of 4
832 Views

MI5
Level 94: Supreme
  • 149585 Posts
  • 641 Topics
  • 28517 Solutions
Registered:

@Kellye 

It seems that many get that erroneous message.

Volt Megaguide 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 4
816 Views

Kellye
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

going to look at phoning tomorrow, thanks

Message 4 of 4
808 Views