virgin to 02

[trevorh]

Hi, my virgin media sim is about to expire, I have been sent an 02 sim by virgin media but the 02 sim has a new phone number but i want to keep my old one (i do have the pac code) please advise.

[Cleoriff · Accepted solution]

@trevorh 

Check out this guide. The last part about Porting in is relevant to you Guide: Migration & porting into O2  

Then you need to contact O2 to ask them to migrate your number to your account.