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o2 contract offered by Virgin Media

LG94
Level 1: Joiner
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Hi all,

 

I currently have an o2 contract on a sim only deal which expires April 2024. Ive been offered a TV package by Virgin Media who have offered a great deal on the TV with an o2 SIM card as an extra for 18 months. A friend of mine was in a similar situation and seems to believe o2 were happy to port his number across to the new sim, end his existing contract early and start afresh with the deal from Virgin. I believe however he was on an o2 refresh deal meaning he could leave at any point without penalty. 

 

Basically am I right in thinking that I'll have to pay off the existing o2 contract to take my existing number over to the new contract which is frustratingly cheaper. 

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madasaf1sh
Level 78: King of Kings
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@LG94 

 

Yes you will need to pay off your existing contract before been allowed to migrate the number over.  You will need to call o2 to do this.

 

All the details on how to do this can be found here Guide: Migration & porting into O2  

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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Enlli
Level 69: Guiding Light
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Technically you should get the same broadband package keeping the SIM you have  without any change. But the sales staff at Virgin Media don't get a good bonus that way.

I take it you are already getting Volt benefits on your present set up?

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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madasaf1sh
Level 78: King of Kings
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It is the same in the o2 shops as well, not just on the phone.... 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 4 of 4
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