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Volt Sim only

Andrew28
Level 1: Joiner
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Hello, we are switching my son's mobile contract from BT to o2. You have just confirmed:

 

Hello Andrew,
Just letting you know that your number (REMOVED) with Tariff Plan: Volt Sim Only, 5GB, Unlimited UK Minutes, Unlimited UK Texts has now been activated.

Thanks,
O2

 

However, the above number is not my son's number - will you be sending separate instructions on how he is to port over his number or are we to ask BT for PAC code from BT and provide that to you at o2? 

 

Please confirm.

 

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pgn
Level 76: Forum Legend
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This is not O2, @Andrew28 - you will need to get in touch with O2 directly, the sales team can help with that, message them on Social Media if you can

- on Facebook (https://o2uk.co/O2CFB) , 

-  Twitter (https://o2uk.co/O2CTW) or 

-  Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255, free from any phone or landline.

Good luck!

*flagged to remove a personal phone number from original post (for SPAM reduction purposes, @Andrew28)

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Enlli
Level 66: Unequalled
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How to port over.

It is the PAC code you need

Guide: Migration & porting into O2 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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