Volt Data not being added been months now!!!

[Girlie]

Please help my Data has not been doubled 

my partners was my I’m still waiting!!? 
we keep trying it and phoning too but nothing!! 
I really need it too as I am staying somewhere soon with not wifi x 

[pgn]

Check your Pay Monthly registered address exactly matches the VirginMedia Broadband address, PAYG (Big Bundle or Rolling Plan) customers are excluded from this offer, @Girlie - all the info and frequent questions are in this Volt Megaguide - including how to get in touch with O2 to get this addressed. The ways to contact O2 are also in Guide: How to find help & contact O2 - good luck!