Volt Benefits

[Mnorry32]

I am a Virgin customer on a broadband package and I have the O2 monthly phone contract but my account says I am not eligible for Volt because I don’t have broadband in my area. I clearly do! 

can someone advise my my account is not up to date with this please?

thanks

Karen

[Removed]

[Cleoriff · Accepted solution]

@Mnorry32 

You need to check this guide Volt Megaguide 

Normally takes 14 days to start. If you need further help you need to contact O2

Give O2 a call on 202  or 0344 809 0202.

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

[Mnorry32]

Okay thanks will do