Solved: Travel Inclusive Zone Bolt on

Graham12 · ‎18-12-2023

Hi

I am Travelling to NYC next year and have the Volt Travel Inclusive Zone bolt on on my o2 pay monthly account.

I believe this gives me free mobile data when im in NY. However when I phoned o2 to check I was told to switch data roaming off when i'm there to prevent charges. He gave the examples of if I was on a cruise while I was there. I couldnt really understand the guy and wondered if this was right. Surely If i have the bolt on I should be covered without switching data roaming off.

Any help would be appreciated as I find o2 customer service to be less than helpful and dont really want to have to phone them back

jonsie · ‎18-12-2023

You are covered in the USA

No need to switch roaming off unless on a cruiseship, ferry or plane which use their own satellite and are expensive to connect to

You need to make sure O2 enable 4G calling on your account

Lots of info here

USA - Roaming with O2

Guide: Roaming MegaGuide

Guide: Cruise Liners / Aircraft Charges

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

View solution in original post

MI5 · ‎18-12-2023

@Graham12

You're fully covered for free use in USA with travel inclusive.

Guide: Roaming MegaGuide

USA - Roaming with O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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