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Speed on my phone

Pops375
Level 1: Joiner
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Can somebody help me I have Virgin broadband with an O2 phone contract I applied for the Vault speed but I have noticed there is no speed upgrade on my A12 Samsung phone phone where it has upgraded on my PC and other phone

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Enlli
Level 22: Usually online
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Assume you are talking about speed over wifi. This is dependant on distance from the router and the device.

It is the speed to the router you need to measure. Use an ethernet cable from the router to your PC to get a more accurate reading. If this has increased then you need to look elsewhere re your phone.

Try posting in the Broadband Section of the Virgin forum. Plenty of experts on there.

 

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Enlli
Level 22: Usually online
  • 222 Posts
  • 2 Topics
  • 78 Solutions
Registered:

Assume you are talking about speed over wifi. This is dependant on distance from the router and the device.

It is the speed to the router you need to measure. Use an ethernet cable from the router to your PC to get a more accurate reading. If this has increased then you need to look elsewhere re your phone.

Try posting in the Broadband Section of the Virgin forum. Plenty of experts on there.

 

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