Showing me is not available on my address

[Cesteves]

I have recently transferred my number to O2 having already in my household virgin media broadband. I tried to activate Volt but it shows that virgin media broadband is not available on my address. Could you please support or provide me with the CS number so I can speak direct with someone that can assist? 

[Cleoriff · Accepted solution]

Hi @Cesteves 

You have to wait 14 days for the benefits to become active.

Volt Megaguide 

Give O2 a call on 202  or 0344 809 0202.

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.