Removed volt benefits ???

[Kris41]

Hi. My volt benefits has been removed from my o2 acc for some reason. Still have volt benefits with virgin.  I have been with o2 and virgin few months and today my volt benefits disappeared. Can you help please ? Thanks. Kris

[Enlli · Accepted solution]

Have you changed plan recently? If so they will be reapplied after 14 days

If not

Message O2 on
Facebook (https://o2uk.co/O2CFB) 
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you.

[pgn]

Have you upgraded or flexed your tariff, @Kris41? Your Volt benefits do disappear after a contract change, by design, and are reapplied within 14 days.

Nobody here can access your account, so please either call on 202 or contact O2 Social Media teams, links just below.

Good luck.

[Kris41]

Hi. I have upgraded my tariff. Thanks for help.