O2 virgin media double data bolt on
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 16-09-2024 20:44
Hello,
I have a pay monthly sim deal with O2 and a virgin broadband account. I do not seem to have double data and it says I am not eligible. Can you please fix this. Thanks
- 12512 Posts
- 80 Topics
- 3283 Solutions
on 16-09-2024 20:50
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 16-09-2024 20:50
No one on this customer to customer community can do anything to fix it..
It normally applies once the 14day change of mind period ends, if it hasn't then you need to contact o2, the best way is via X (twitter) and they can check some details.
You will need to make sure the address matches , also have a look at this guide Volt Megaguide
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 16-09-2024 20:50
This is a customer to customer community, not O2, so we cannot access your account, sorry.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202
Volt Megaguide
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

