cancel
Showing results for 
Search instead for 
Did you mean: 

O2 sim didn't arrive with my virgin media wifi package

21georgiy12
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hello. Its been over a month since i signed up for a volt package, which was a 15 GB O2 SIM and 125 mbps wifi. Wifi hub arrived and I've been using the WiFi for a month now. Still had no messages from O2 about my SIM card.

Message 1 of 3
71 Views
2 REPLIES 2

jonsie
Level 94: Supreme
  • 94721 Posts
  • 611 Topics
  • 7060 Solutions
Registered:

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you

See links below

Or you can call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255

Message 2 of 3
66 Views

madasaf1sh
Level 77: Grand Master
  • 11716 Posts
  • 64 Topics
  • 3178 Solutions
Registered:

@21georgiy12 

 

Odds on the sales person at Virgin failed to place the order, I would check in with Virgin Media Customer Services on 0345 454 1111 and find out, if they say its been order then speak to o2 and get a replacement sim sent out.

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 3 of 3
59 Views