No volt

[Nitrams19]

My account tells me I'm all set for volt benefits and will take a few days to show in my O2 account. It is now 3.5 weeks since showing it will take a few days. Should it be on by now. 

[madasaf1sh]

@Nitrams19 

I found twitter worked best for mine that had slipped through the net.. 

o2 will ask for your VM account number, and some other details, and it usually takes a week for the volt benefits to be applied, as VM need to confirm the details..

[Nitrams19]

Have already given them this information and received an email confirming my account. Will give facebook a go tommorrow. 

[Nitrams19]

This issue was finally resolved on the 22 may when i was at the airport to fly home. It took another 6 weeks to get the compensation they had promised. Now it looks like my phone is not compatible with us network but that's another thread.