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My unlimited data sim has all of a sudden gone down to 3GB data allowance

StephenB123
Level 1: Joiner
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For some reason my o2 sim says I've run out of data. I'm on an unlimited data sim card so I don't know how this has happened. I can't get through to o2 on the phone or on live chat. Can anyone help.

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MI5
Level 94: Supreme
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@StephenB123 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

You won't get a response until tomorrow though.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 128164 Posts
  • 614 Topics
  • 22505 Solutions
Registered:

@StephenB123 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

You won't get a response until tomorrow though.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 2
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