Keeping old number

[Lurchergirl]

Hi, I sent a PAC to O2 from Virgin at 4 pm yesterday- it’s now 22.20 the next day and my old network is still showing. The info says to wait until you no longer have old network showing them swap SIM.

Bit annoying now! 

[Cleoriff · Accepted solution]

@Lurchergirl 

All info in this guide

https://www.o2.co.uk/help/device-and-sim-support/how-to-keep-your-mobile-number 

[Enlli]

You may have just missed yesterday's  cut off, which  case it will be tomorrow 

If in doubt Message O2 in the morning 

Message O2 on
Facebook (https://o2uk.co/O2CFB) 
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you.