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Hi should have the Volt double data activated and it’s not

uva
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I have Virgin Media wifi and i’m a O2 client, and when I got the new deal I got told the data would be automatically doubled (they confirmed and everything that I had Virgin Media) but when I went to see the amount of data available it’s still the normal plan

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MI5
Level 94: Supreme
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@uva 

It's after 14 days Volt Megaguide 

If longer, contact O2 Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 147451 Posts
  • 637 Topics
  • 28318 Solutions
Registered:

@uva 

It's after 14 days Volt Megaguide 

If longer, contact O2 Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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