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Gus1
Level 1: Joiner
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on ‎04-04-2023 13:21

on ‎04-04-2023 13:21

I have an 02 sim as part of a Volt deal. I’ve already had Virgin postpone my install date 3 times, but my 02 is up and running. Can I cancel 02 if Virgin cannot install?

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Enlli
Level 69: Guiding Light
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on ‎04-04-2023 14:23

on ‎04-04-2023 14:23

Only if you are within the first 14 days as it is a separate contract.

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

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Enlli
Level 69: Guiding Light
  • 8896 Posts
  • 65 Topics
  • 1793 Solutions
Registered:

on ‎04-04-2023 14:23

on ‎04-04-2023 14:23

Only if you are within the first 14 days as it is a separate contract.

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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Patricia1066
Level 5: Ponderer
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on ‎10-04-2023 19:14

on ‎10-04-2023 19:14

Hope you have your Virgin broadband by now @Gus1 

 

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