Solved: Re: Cancel sim contract

MSc1 · ‎14-10-2023

I want to cancel my sim contract. I took it out as part of a Virginmedia package a few days ago and haven’t received my sim yet.

Enlli · ‎14-10-2023

Be aware that this was part of a Volt Package and you may well have to renegotiate your Broadband price with Virgin as it is dependent on you having the SIM

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

View solution in original post

MI5 · ‎14-10-2023

@MSc1

This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202

Guide: Cancelling Your Contract

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Enlli · ‎14-10-2023

Be aware that this was part of a Volt Package and you may well have to renegotiate your Broadband price with Virgin as it is dependent on you having the SIM

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

MSc1 · ‎14-10-2023

Thanks. Cancelling these contracts is always difficult so I thought it might be something that regularly comes up. And I was directed to the community through the O2 help function

Enlli · ‎14-10-2023

It does come up but the problem is that we are all customers here so we can't handle accounts questions

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

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