cancel
Showing results for 
Search instead for 
Did you mean: 

Another Volt query

SHM88
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi,

 

Probably being impatient, but I’m definitely eligible for Volt benefits as I have VM BB and an O2 contract. All details are correct and matching. VM have already applied the double speed to my BB.

 

O2, however, haven’t updated my data allowance as yet, and the tool suggests I’m not eligible.

 

I’m assuming its just a glitch and I’ll have to wait up until 14 days but has anyone had this issue before?

 

Thanks,

 

Sam

 

 

Message 1 of 2
173 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 151782 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

@SHM88 

It always says that.

Should be all good after a short wait.

Volt Megaguide 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 2
168 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 151782 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

@SHM88 

It always says that.

Should be all good after a short wait.

Volt Megaguide 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
169 Views