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why is my phone disconnected from the network

BCM
Level 1: Joiner
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Why is my phone disconnected from the network Phone number [removed]

 

[mod edit: as this is publicly viewable we'd ask members not to post personal information. Thanks 😊]

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MI5
Level 94: Supreme
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@BCM 

Have you an unpaid bill?

Check guides.

Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

https://www.o2.co.uk/apps/my-network

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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