cancel
Showing results for 
Search instead for 
Did you mean: 

when are oppo find x5 pro's getting color os 13 on o2

Dr_Jon
Level 1: Joiner
  • 5 Posts
  • 1 Topics
  • 0 Solutions
Registered:

when are o2 rolling out the color os 13 for the Oppo find X5 Pro, this is meant to be a Flagship Handset but still no update other operators are rolling it out, so whats the hold up?

Message 1 of 9
1,498 Views
1 ACCEPTED SOLUTION

Accepted Solutions

gmarkj
Level 66: Unequalled
  • 12876 Posts
  • 95 Topics
  • 1172 Solutions
Registered:

Looks like the release only happened 2 weeks ago, and o2 generally take a little longer to approve updates as they go through everything to ensure there are no issues for users @Dr_Jon .

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

View solution in original post

Message 3 of 9
1,467 Views
8 REPLIES 8

Enlli
Level 69: Guiding Light
  • 8890 Posts
  • 65 Topics
  • 1793 Solutions
Registered:

A similar question is often asked and the answer is always the same. We have no idea. The members here are customers the same as you and the advisors that come on here do not have access to that sort of information.

Undoubtedly O2 will have given Oppo any information they need and it's up to the manufacturer when they release it.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 2 of 9
1,494 Views

gmarkj
Level 66: Unequalled
  • 12876 Posts
  • 95 Topics
  • 1172 Solutions
Registered:

Looks like the release only happened 2 weeks ago, and o2 generally take a little longer to approve updates as they go through everything to ensure there are no issues for users @Dr_Jon .

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 3 of 9
1,468 Views

Dr_Jon
Level 1: Joiner
  • 5 Posts
  • 1 Topics
  • 0 Solutions
Registered:

it has been in beta since August and in release form since begining of October, EE have released it already.

Maybe O2 just are not as efficent at adding thier bloatware as EE.

Or as the OPPO find x5 pro is not as popular as other models they just don't care about their customers.

Message 4 of 9
1,424 Views

Enlli
Level 69: Guiding Light
  • 8890 Posts
  • 65 Topics
  • 1793 Solutions
Registered:

O2 have not added bloatware since 2018

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 5 of 9
1,420 Views

Dr_Jon
Level 1: Joiner
  • 5 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Nice to know

Message 6 of 9
1,408 Views

Dr_Jon
Level 1: Joiner
  • 5 Posts
  • 1 Topics
  • 0 Solutions
Registered:

well its now the 9th of December and still no signs of the update... what is going on with O2 and oppo

Message 7 of 9
1,291 Views

Enlli
Level 69: Guiding Light
  • 8890 Posts
  • 65 Topics
  • 1793 Solutions
Registered:

As we are all customers like yourself we have no way of knowing.

You can contact O2 but I doubt CS will know the answer either 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 8 of 9
1,287 Views

gmarkj
Level 66: Unequalled
  • 12876 Posts
  • 95 Topics
  • 1172 Solutions
Registered:

@Dr_Jon wrote:

well its now the 9th of December and still no signs of the update... what is going on with O2 and oppo


I got excited the other day when I got a notification of an update on my X3.

Unfortunately it was just the October security update.

When I googled it, the roll out is supposed to be "ongoing" for both the X3 and X5 - see links below.

https://www.gsmarena.com/oppo_reveals_official_coloros_13_update_timeline_for_december_stable_and_be... 

https://twitter.com/colorosglobal/status/1598271924303384577 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 9 of 9
1,281 Views