what make is my present phone please

[hazel5]

need an upgrade but happy with old one what is the model

[madasaf1sh]

@hazel5 

No one on this community can tell you.. 

You will need to either log into myo2, have a look in the settings and about menu on your phone or if you need to contact o2 Guide: How to find help & contact O2 

[MI5]

@hazel5 

We wouldn't know.

Settings >About phone should tell you or look for any names or markings on it.

Look on the box if you still have it or check device details in your MyO2.

Guide: Upgrading Your O2 Phone 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255 or pop into your local O2 store.

Thanks