cancel
Showing results for 
Search instead for 
Did you mean: 

voicemail

AleksBG
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi everyone 

i need advice about voicemail

so last week i get new sim only deal contract with O2 and transfer my old number from Vodafone,i dont know what happen but now i have red dot on my voicemail icon and when check the voicemail is not new messages

thanks in advance

Message 1 of 3
127 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Cleoriff
Level 94: Supreme
  • 111832 Posts
  • 800 Topics
  • 6576 Solutions
Registered:

Hi @AleksBG 

Everything you need to know about voicemail is here Guide: All you need to know about O2 Voicemail 901 

Now if you can't get it to work properly, you need to call O2 and ask them to reset your VM account.

All numbers are in this guide Guide: Coronavirus Community Help and Support 

They open at 8am today

Veritas Numquam Perit

Girl in a jacket

View solution in original post

Message 2 of 3
124 Views
2 REPLIES 2

Cleoriff
Level 94: Supreme
  • 111832 Posts
  • 800 Topics
  • 6576 Solutions
Registered:

Hi @AleksBG 

Everything you need to know about voicemail is here Guide: All you need to know about O2 Voicemail 901 

Now if you can't get it to work properly, you need to call O2 and ask them to reset your VM account.

All numbers are in this guide Guide: Coronavirus Community Help and Support 

They open at 8am today

Veritas Numquam Perit

Girl in a jacket
Message 2 of 3
125 Views

MI5
Level 94: Supreme
  • 127497 Posts
  • 614 Topics
  • 22161 Solutions
Registered:

@AleksBG 

Call yourself from another phone and leave a voicemail.

Then call your voicemail from your phone, listen to it and delete it.

This will clear your stuck notification.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 3 of 3
107 Views