Solved: Re: visual voicemail - repeated notification text

Maspiers · ‎17-01-2023

For the past few days I'neen getting flurries of texts: "Thanks for activating Visual Voicemail. Note: if you have data turned off, or can't get data coverage, you'll need to dial 901 to check for messages."

This suggests something wrong at o2's end.

Is there a way of turning this off?

pgn · ‎17-01-2023

Affects out-of-the-box Google Pixel 6a as well, @Maspiers - go into Dialler settings and flick this switch to "off":

It may return next time updates are applied, so make a note 👍

Links to O2 Social Media Team here

View solution in original post

MI5 · ‎17-01-2023

@Maspiers

Unless your phone supports VVM (not many do) you need to turn off VVM in your phone settings.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

madasaf1sh · ‎17-01-2023

@Maspiers

Its a bug in how Android is reporting your phone has reported its been restarted to the Network which means o2 thinks VVM has been turned on.

This mostly affects Xperia handsets, and I get this on my Xperia Pro-I when I reboot

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

pgn · ‎17-01-2023

Affects out-of-the-box Google Pixel 6a as well, @Maspiers - go into Dialler settings and flick this switch to "off":

It may return next time updates are applied, so make a note 👍

Links to O2 Social Media Team here

MI5 · ‎17-01-2023

More like a bug with O2's system.

Of course, if more phones had been supported, as promised years ago, it wouldn't be a problem at all.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Enlli · ‎17-01-2023

Yep my old 29+ 5G was supposed to be included but no VVM todate

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

Zaonce · ‎30-06-2023

I am experiencing this but my phone (pixel 5) does not have this setting?

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