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visual voicemail not working iphone 12 mini, monthly tariff, just changed handset from sony android

vm1
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visual voicemail not working iphone 12 mini, monthly tariff, just changed handset from sony android. Only have option to call, no greeting option in top left, only call in the middle of a blank screen

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MI5
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@vm1 

You need to ask O2 to enable iData on your account.

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Breanna
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Were you able to get in touch with O2 about this @vm1?

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