upgraded SIM only contract last night - no connection to network now and impossible to access my o2

[abc1234567]

upgraded SIM only contract last night - no connection to network now and impossible to access my o2

[pgn]

Did you upgrade (keep old number) or take out a new contract (get a new number), @abc1234567?

You will need to reach out to O2 via Social Media, either of the links just below will work.

Good luck.

[jonsie · Accepted solution]

If you requested a new sim card your current sim card would have been disconnected at the point of ordering

If an esim, check My O2

eSIM - How to activate