trying to upgrade as end of contract but cant seem to sell back my current phone on the tariff

[DebbieRiP]

My contract is up and im trying to order a new iPhone 13 but it keeps adding disney package I already have and it wont accept that I want to sell my current iPhone X back to them no matter how many times I try

help would be much appreciated

[Cleoriff · Accepted solution]

@DebbieRiP 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255