on 09-03-2022 21:36
is there a way of removing my spend cap without speaking to 02? im trying to call family in australlia urgently and i cant because of a spend cap?
on 09-03-2022 21:38
on 09-03-2022 21:38
@croudace164 Download WhatsApp and tell your family to do so too. You can call, text, and video call over WiFi for free.
on 09-03-2022 21:39
on 09-03-2022 21:39
Thankyou but i am also trying to contact a hotel and its not possible with the spend cap.
on 09-03-2022 21:41
on 09-03-2022 21:41
Your fastest option would be to use Skype and buy credits for the call.
Meanwhile you can contact O2 to remove your spend cap.
Guide: Coronavirus Community Help and Support
If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.