on 26-01-2022 09:44
My phone has stopped picking up any signal other than wifi, I'm on a contract which is paid and up to date.
on 26-01-2022 10:12
Check guide here Guide: Is the network down for me or everyone?
If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
Thanks.
on 26-01-2022 10:21
on 26-01-2022 10:21
Yep done that it's fine, it doesn't work anywhere I travel either? No phone signal and no roaming internet?
on 26-01-2022 10:28
on 26-01-2022 10:28
So you need to figure out if it's a phone or sim issue.
If you need a new sim, take some ID into any O2 store and they'll swap you to a new sim.