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signal poor and calls get cut off

bt58
Level 1: Joiner
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my signal is very poor and my calls keep getting cut off.

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TallTrees
Level 50: Versatile
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Cleoriff
Level 94: Supreme
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@bt58 

Check these :

Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

OR

Try a new sim. Go instore with ID and they will swap everything over for you.

 

Veritas Numquam Perit

Girl in a jacket
Message 3 of 4
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MI5
Level 94: Supreme
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@bt58 

You can report and track issues in the app https://www.o2.co.uk/apps/my-network

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
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