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set up

jimmy10
Level 1: Joiner
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on ‎21-04-2020 17:34

on ‎21-04-2020 17:34

Can't get my new alcatel u3 phone to set up? Powers up but no home screen? If I swipe to unlock it goes to emergancy calls only? Jimmy

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MI5
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on ‎21-04-2020 18:34

on ‎21-04-2020 18:34

@jimmy10 

Check the guide here https://www.o2.co.uk/help/phones-sims-and-devices?page=device/alcatel/u3/topic/first-setup/how-to-in...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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